Terms and conditions

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Last Updated: January 11, 2026

1. Services

Common Brother Moving provides labor-only moving services unless otherwise agreed in writing. Services are performed based on information provided by the customer. Any changes to job scope may result in adjusted pricing or service time.

2. Estimates & Pricing

All estimates are rough estimates and not guaranteed. Final charges are based on actual time worked, services performed, and agreed rates. Additional services, extended labor time, stairs, long carries, heavy items, or unforeseen conditions may increase total cost.

3. Payment Terms

Payment is due at service completion unless otherwise agreed.

We do not store credit card information.

Card authorizations or temporary holds may be used until payment is finalized.

Failure to complete payment may result in service suspension.

4. Customer Responsibilities

Customers are responsible for providing accurate job details, safe working conditions, clear access to service locations, and proper item preparation unless packing services are included.

5. Damage & Liability

We are not responsible for pre-existing damage, poor item condition, self-packed items, or damages resulting from customer instructions, structural limitations, or items unable to be safely handled.

6. Cancellations & Delays

Cancellations, reschedules, or delays may be subject to fees. Arrival times are estimates and may vary due to prior jobs, traffic, or unforeseen circumstances.

7. Use of Website

By using this website, you agree not to misuse content, submit false information, or attempt unauthorized access. All website content is the property of Common Brother Moving.

8. Limitation of Liability

To the fullest extent permitted by law, Common Brother Moving shall not be liable for indirect, incidental, or consequential damages arising from service use or website access.

9. Governing Law

These terms are governed by the laws of the State of Texas.

10. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of services constitutes acceptance of updated terms.

11. Contact Information

Common Brother Moving

Email: hello@commonbrother.com