Privacy Policy

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Last Updated: November 22, 2025

This Privacy Policy explains how Common Brother Moving (“we,” “us,” or “our”) collects, uses, and protects personal information provided by customers and website visitors. We are committed to safeguarding your privacy and ensuring your information is handled responsibly.

1. Information We Collect

a. Personal Information

We may collect the following personal details when you request or receive services:

Name

Phone number

Email address

Service address(es)

Billing information (when applicable)

b. Non-Personal Information

Job details and service preferences

Communication preferences

Website usage data (if applicable)

We only collect information necessary to provide our labor-only moving services.

2. How We Use Your Information

We use your information to:

Schedule and perform labor-only moving services

Communicate with you about bookings, updates, and inquiries

Provide estimates, invoices, and receipts

Improve our services and customer support

Maintain internal business records

Comply with legal requirements

We do not sell or rent your personal information to anyone.

3. Information Sharing

We may share information only with:

Team members who need it to complete your service

Third-party partners, but only if coordinating services at your request

Payment processors, strictly for payment-related transactions

Legal authorities, if required to comply with law or protect against fraud

We do not share your information for marketing without your explicit permission.

4. Data Security

We take reasonable steps to protect your information through:

Secure payment processing systems

Limited role-based access to customer details

Password-protected digital tools

While we take precautions, no method of electronic storage or transmission is completely secure.

5. Your Rights

You may request to:

Access the personal information we hold

Correct or update inaccurate information

Delete your information where legally permitted

Opt out of non-essential communication

To make a request, contact us at hello@commonbrother.com

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6. Data Retention

We retain your information only as long as necessary to:

Provide requested services

Maintain business and financial records

Meet legal or regulatory obligations

7. Cookies (If Applicable)

If our website uses cookies, they may be used to enhance user experience or analyze website activity. You can disable cookies in your browser settings at any time.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy occasionally. When updates occur, we will revise the “Last Updated” date at the top.

10. Contact Us

For questions about this Privacy Policy or how we handle your information, please contact:

Common Brother Moving

Email: hello@commonbrother.com